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Troubleshooting

Some issues can be easily resolved.

Electricity can be a dangerous thing. Do not attempt to cut, remove or open any electrical wires, boxes or fixtures. Contact us if the problem can not be easily resolved with the following steps.

Smell something burning?

1. If you notice a plastic or rubber type burning smell, this is a serious issue.

2. Turn off the power to your home, If the smell goes away call us to help resolve this issue.

3. Many time the burning can continue with the power off. If the smell persist, call Fire dept and vacate the premises.

Fixture not working?

No Power?

1. Is the switch on? If the fixture is controlled from one location, the switch will be up for on. If it is controlled at multiple locations, (three way) it may be either up or down.

2. Replace the lamp with a lamp you know is working.

3. Some fixtures such as ceiling fans have a pull chain to control the fixture. Try recycling the pull chain. Note: It may be controlled by a wall switch and a pull chain.

1. The first place to check when you have no power in part of your home is the breaker or fuse box. If a breaker is tripped. The handle will be in the middle position if tripped (Some breakers will have an indicator as well.)

2.To reset a breaker, flip it to off and then on. If it stays on, return to the area without power and check that things are working properly.

3. If not or if the breaker trips again, you most likely have a short circuit or damaged circuit. Call Us to help.

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Outlets not working?

Cords or devices warm?

1. Determine if it is a single outlet or multiple outlets. If multiple outlets are not working, check the breaker.

2. Is the outlet in a kitchen, bathroom, laundry, garage or outside? If so, it is most likely on a GFCI circuit. Look for a GFCI outlet (the ones with reset buttons) and see if that may have been tripped. Note: many times, the GFCI outlet may not be in the same room as the one down-line from it. If the outlet is outside, the GFCI most likely will be in the garage.

3. If just a single outlet is not working, the device may be damaged and needs to be replaced.

1. Many times a lamp cord, switch or outlet will be warm to the touch.

2. If this is the case, the load is most likely too much for the circuit or fixture. Turn off the device and wait a few minutes for it to cool down.

3. Check the label on the fixture for the maximum wattage allowed and then make sure the lamps used do not exceed that limit. Most household fixtures have a maximum wattage of 60W per lamp. By using higher wattage lamps, you run the risk of fire and damage to device or home.

4. If the proper wattage is not enough light, call us for enegry saving upgrades.

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